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April 16, 2025

Breaking Down the Cost of Multi-Factor Authentication: Is It Worth It?

Explore the true cost of Multi-Factor Authentication (MFA), including licensing, integration, maintenance, and hidden risks. Learn how SuperTokens helps optimize MFA costs without compromising security.

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By Joel CoutinhoSoftware Developer at SuperTokens

Multi-Factor Authentication (MFA) is no longer optional—it’s a foundational security measure for any digital application. However, its implementation involves various costs that organizations must understand to make informed decisions.

In this blog, we break down the direct and hidden costs of MFA, compare leading solutions, and show why SuperTokens is a superior, cost-effective alternative.

What is MFA?

Multi-Factor Authentication (MFA) requires users to verify their identity using two or more factors:

  • Something they know (e.g., password)
  • Something they have (e.g., mobile device, hardware key)
  • Something they are (e.g., biometric identifiers)

Learn more about real-world examples of MFA.

Why is MFA Crucial for Securing Digital Assets?

With credential breaches rising, relying solely on passwords is insufficient. MFA provides layered protection, significantly reducing the risk of account compromise.

Key Insight: According to Microsoft, MFA blocks 99.9% of account hacks.

Explore the 10 benefits of MFA to understand why it’s an essential security measure.

An Overview of the Factors That Influence MFA Costs

Implementing MFA involves more than just licensing fees. Costs vary based on:

  • Solution type (cloud vs. self-hosted)
  • Licensing and usage models
  • Integration and maintenance overheads
  • Hardware or third-party service needs
  • User training and support impacts

Key Cost Components of MFA

Licensing and Subscription Fees

MFA pricing models include:

  • Per-user fees: Typically $3–$5/month/user (e.g., Duo, Okta)
  • Flat rates: Often for small teams
  • Tiered pricing: Costs escalate with feature needs

SuperTokens offers free MFA during development and flexible production plans.

Infrastructure and Hardware

Implementation may involve:

  • Hardware tokens: YubiKeys (~$45–$60 per device)
  • Biometric scanners: Upwards of $200 each

Cloud-hosted solutions introduce recurring fees, while self-hosted ones require infrastructure investment.

Integration Costs

Significant engineering effort may be needed to:

  • Customize MFA workflows
  • Maintain a seamless UX across platforms

SuperTokens offers pre-built, customizable UI components, reducing integration timelines dramatically.

Maintenance and Support

Ongoing support costs include:

  • Infrastructure upkeep
  • Software updates
  • Handling user issues like lost devices or backup method setup

SuperTokens’ low-maintenance architecture helps keep these costs predictable. SuperTokens also has a number of cost-effective paid support plans depending on the amount of expertise required for the integration.

User Experience and Training

Poor MFA implementation can:

  • Increase helpdesk tickets
  • Cause user frustration and drop-off
  • Security Vulnerabilities

Learn how to balance security and UX in MFA deployments.

How SuperTokens Reduces the Cost of MFA

Free MFA Features

SuperTokens offers free MFA support during development phases, lowering entry costs for startups and small teams.

Pre-Built and Customizable UI

Save weeks of engineering time with SuperTokens’ pre-built authentication UIs, all customizable to match your brand.

Flexible MFA Options

  • TOTP (Google Authenticator, Authy)
  • Email OTP
  • SMS OTP

Unlike most vendors, SuperTokens lets you implement SMS/email OTP without relying on costly third-party gateways.

Tenant-Level MFA Configurations

For B2B SaaS companies, tenant-specific MFA policies can be configured easily—optimizing costs and improving security at scale.

Hidden Costs of Not Using MFA

Breach Recovery Costs

Recovering from a breach can cost millions in:

  • Fines and lawsuits
  • PR damage
  • Customer churn

Discover more about user session security best practices.

Compliance Penalties

Regulations like GDPR, HIPAA, and PCI-DSS mandate MFA in many cases. Non-compliance leads to steep penalties.

Comparing MFA Solutions

Feature SuperTokens Duo Okta
Licensing Cost Free dev license; flexible prod plans Paid per user/month Paid per user/month
Hosting Self-hosted or cloud Cloud-only Cloud-only
3rd Party SMS Needed? No Yes Yes
Tenant-Specific MFA Yes No No
Pre-Built UI Components Yes Limited Limited

Best Practices for Cost-Effective MFA Implementation

Use Free Development Licenses

Utilize SuperTokens’ free development plan to test and optimize your MFA flow before going live.

Adopt Multi-Tenant Configurations

Configure MFA per tenant to ensure tailored security without unnecessary costs.

Monitor and Optimize Usage

Track OTP usage patterns to:

  • Shift heavy SMS OTP usage to email OTP where possible
  • Identify unnecessary notifications and streamline workflows

Long-Term Benefits of Investing in MFA

Improved Security ROI

Preventing data breaches can save millions, making MFA a high-return investment.

Enhanced User Trust

Secure authentication fosters customer loyalty and improves brand reputation.

Scalability with Tools Like SuperTokens

SuperTokens ensures seamless scaling—from a few hundred users to millions—without rearchitecting authentication flows.

Tools to Evaluate and Implement MFA

Use ROI calculators and security audit tools to:

  • Project cost savings
  • Validate compliance adherence

Refer to SuperTokens’ comprehensive MFA guides and SDKs for implementation support.

Conclusion

MFA implementation costs are nuanced, but the security benefits far outweigh the investment. A well-chosen MFA strategy can enhance security, ensure compliance, and minimize operational costs.

SuperTokens offers a flexible, scalable, and cost-effective path to MFA implementation without locking you into rigid vendor contracts.

Ready to secure your applications without breaking the bank? Start with SuperTokens today 🚀.

Software dev and content lead at SuperTokens. Contributed to the SuperTokens core, backend SDKs, and developer documentation.